Trou aux Biches, Mauritius

Casuarina Resort and Spa ,Trou aux Biches

Dear Sir/Madam, My husband and i have just returned from an 11 night stay in the Casuarina Hotel in Mauritius. I must say what a great holiday we had, very relaxing in an excellent hotel. The food was excellent and the staff could not do enough for us. This meant that we had nothing to do or worry about other than having a great time. We used most of the facilities available to us including the water sports, which we really enjoyed. Danny, our rep, was excellent; He was punctual and...
Read More

Dear Sir/Madam, My husband and i have just returned from an 11 night stay in the Casuarina Hotel in Mauritius. I must say what a great holiday we had, very relaxing in an excellent hotel. The food was excellent and the staff could not do enough for us. This meant that we had nothing to do or worry about other than having a great time. We used most of the facilities available to us including the water sports, which we really enjoyed. Danny, our rep, was excellent; He was punctual and reliable, very helpful without being pushy. This is our 3rd long haul holiday with you and we will certainly use Mercury Direct again. From the first phone call enquiry about the holiday to the end of our stay everything went smootly. We would also like to pass our thanks to the young lady named Chantel who was excellent on the phone during the initial process of booking the holiday. She was pleasant and a pleasure to speak to on the phone. Thank you once again for a superb holiday.

Casuarina Resort and Spa ,Trou aux Biches

To All at Mercury Direct, We have recently returned form a 10 day holiday at the Casuarina Hotel in Mauritius and would like to compliment you all for making it a truly lovely experience. The booking procedure was efficient and the person who sorted our flights did a great job. We flew with Air Mauritius from Heathrow and the flight attendants were extremely helpful. The transfers to the hotel and greeting upon arrival started the relaxation properly. Please extend our sincere thanks to...
Read More

To All at Mercury Direct, We have recently returned form a 10 day holiday at the Casuarina Hotel in Mauritius and would like to compliment you all for making it a truly lovely experience. The booking procedure was efficient and the person who sorted our flights did a great job. We flew with Air Mauritius from Heathrow and the flight attendants were extremely helpful. The transfers to the hotel and greeting upon arrival started the relaxation properly. Please extend our sincere thanks to all at the Casuarina for all their cheerful help and attendance. The hotel is perfectly placed and the best 3* hotel we have ever stayed at. The spa is to be recommended and the entire holiday was excellent. So many thanks again for a truly memorable holiday in an idyllic setting and we hope to book with you again in the future. With Kind Regards

Casuarina Resort and Spa ,Trou aux Biches

Dear Sir/Madam, I would like to emphasise how very satisfied we were with our holiday. It was the first time we had booked through Mercury Direct and will certainly do so again. The Casuarina was an excellent hotel and we could not fault it in any aspect. The staff and food were exceptional. This was a very friendly hotel which catered for everyone's needs. We met our relatives there from Australia to celebrate my husbands 60th birthday and it proved to be an excellent choice of venue. We...
Read More

Dear Sir/Madam, I would like to emphasise how very satisfied we were with our holiday. It was the first time we had booked through Mercury Direct and will certainly do so again. The Casuarina was an excellent hotel and we could not fault it in any aspect. The staff and food were exceptional. This was a very friendly hotel which catered for everyone's needs. We met our relatives there from Australia to celebrate my husbands 60th birthday and it proved to be an excellent choice of venue. We have experienced 'fully inclusive' packages before and this was definitely our best! Yours faithfully

Casuarina Resort and Spa ,Trou aux Biches

We spent 3 weeks AI at Casuarina Resort and Spa in Mauritius. Our first time travelling with Mercury and first time AI. We had such a wonderful holiday. Hotel very good for only a 3 star and staff; well I can not give them enough praise. The beach to the front of hotel has just had a make over, looks good. Both pools (which are fresh water) are very clean and the grounds are well kept. All meals taken in the main restaurant had a good variety. Crossing the road to beach was not a problem to us...
Read More

We spent 3 weeks AI at Casuarina Resort and Spa in Mauritius. Our first time travelling with Mercury and first time AI. We had such a wonderful holiday. Hotel very good for only a 3 star and staff; well I can not give them enough praise. The beach to the front of hotel has just had a make over, looks good. Both pools (which are fresh water) are very clean and the grounds are well kept. All meals taken in the main restaurant had a good variety. Crossing the road to beach was not a problem to us but children need to be supervised. We would have no hesitation traveling with Mercury in the future. Regards

Casuarina Resort and Spa ,Trou aux Biches

Just a short note to thank all concerned with our wonderful trip to Mauritius and Perth. Air Mauritius flights were very comfortbale in economy class. The Casuarina Resort was paradise, beautiful gardens, attentive staff and 2 refreshing pools with superb gardens and views. Access to local bus service enabled us to see the local life - wonderful. The Blue lagoon was magical too. In Perth the Sorrento Beach was very comfortable and nicely situtated. We did not hire a car - so we were dependant...
Read More

Just a short note to thank all concerned with our wonderful trip to Mauritius and Perth. Air Mauritius flights were very comfortbale in economy class. The Casuarina Resort was paradise, beautiful gardens, attentive staff and 2 refreshing pools with superb gardens and views. Access to local bus service enabled us to see the local life - wonderful. The Blue lagoon was magical too. In Perth the Sorrento Beach was very comfortable and nicely situtated. We did not hire a car - so we were dependant on local buses. However a ticket price of approx $9 per person per day gave us trips to scarborough beach, The kings park was beautiful. weren't we lucky. Thank you so much Mercury.

Casuarina Resort and Spa ,Trou aux Biches

I have travelled with your company since we visited Australia in 2001. We have used yourselves now to visit 6 countries and am glad to say the arrangements and organisation has been exemplary and throughout the last 10 years or so has maintained a level of the highest standard. Our recent visit to the Casuarina Resort and Spa in Mauritius was magnificent. The rooms were more than adequate, the lush grounds beautiful. The service was superb from all the staff, young and experienced in...
Read More

I have travelled with your company since we visited Australia in 2001. We have used yourselves now to visit 6 countries and am glad to say the arrangements and organisation has been exemplary and throughout the last 10 years or so has maintained a level of the highest standard. Our recent visit to the Casuarina Resort and Spa in Mauritius was magnificent. The rooms were more than adequate, the lush grounds beautiful. The service was superb from all the staff, young and experienced in the bar and restaurants, the cleaning was excellent, the reception staff were also extremely professional and we felt this hotel was the best we have ever visited having been to other hotels considered to be more stars.

Le Palmiste Resort and Spa ,Trou aux Biches

Dear Mr Bugeja, My wife and i did not consider it sufficient merely to complete your questionnaire. You will see from our responses how highly we rated our recent holiday. We were impressed by the arrangements you had made for the two-centre stay and that the price was exactly what you had quoted- no hidden extras! All the travel arrangements, flight bookings and transfer pick ups went like clock work. Our room at Le Palmiste Hotel was comfortable and very well serviced. The All Inclusive...
Read More

Dear Mr Bugeja, My wife and i did not consider it sufficient merely to complete your questionnaire. You will see from our responses how highly we rated our recent holiday. We were impressed by the arrangements you had made for the two-centre stay and that the price was exactly what you had quoted- no hidden extras! All the travel arrangements, flight bookings and transfer pick ups went like clock work. Our room at Le Palmiste Hotel was comfortable and very well serviced. The All Inclusive menu was excellent and the kitchen and dining room staff were really friendly and obliging as were the bar staff. One of the chefs personally supervised our vegetarian options. The friendliness of all the hotel staff made our stay in Mauritius very special. At the Park Inn in Capetown we again received friendly helpful service especially from the reception staff. There was a wide choice of delicious food at breakfast.which was the only mean included at this hotel. This ranks as one of the best holidays we have had and we are grateful for your excellent organisation and value for money.

Le Palmiste Resort and Spa ,Trou aux Biches

Just back from our third visit to Le Palmiste in Trou Aux Biches in Mauritius in 18months. It is better than ever; the service of your reps in resort and at the airport were second to non. The staff at the hotel are wonderful and the food is now better than ever. We truly have found our perfect holiday with the best Travel company we have ever used. Thanks Le Palmiste and thanks Mercury Direct, see you again soon.