Trou d'eau Douce, Mauritius

Bougainville Hotel ,Trou d'eau Douce

We flew with Emirates which is always good, and arrived in Mauritius for a good welcome and transfer. Arrival at the Bougainville was very welcoming with a drink and room key quickly provided. It was 11.30 and we were told our package started at 12 noon so a part unpack and then a very welcome drink and sit on our balcony. For the price and its star rating the hotel was superb and we enjoyed every minute of it. We were in room 211 which overlooked the pool and clean, comfortable and being...
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We flew with Emirates which is always good, and arrived in Mauritius for a good welcome and transfer. Arrival at the Bougainville was very welcoming with a drink and room key quickly provided. It was 11.30 and we were told our package started at 12 noon so a part unpack and then a very welcome drink and sit on our balcony. For the price and its star rating the hotel was superb and we enjoyed every minute of it. We were in room 211 which overlooked the pool and clean, comfortable and being half way up the site was handy for the restaurant or the bar in reception, having said that you were never far from anything anyway as it was such a friendly compact hotel. In the restaurant 2 staff stood out - Daveena and Delila, and in the bar a superb guy called Monty. If you are in contact with the hotel please tell them of these 3 people, they were wonderful. We arrived in Dubai to be met by a superb gentleman, sorry I forgot his name, but how he got airside is a mystery. He led us into business/first class queue for immigration and then was waiting with a trolley at the other side and then, once our luggage was picked up, straight to our limousine. We landed at 5.15am and at 6.30 we were in reception at the Savoy suites, this was service indeed. A short wait and we were in our room. My wife and I have travelled extensively over the years and the suite at the Savoy was really impressive. The breakfast was really good and the evening dinner menu was excellent and we thought terrific value for the hotel and Dubai. We did one trip which was very, very good value from Gulf Ventures. It was the Dubai city tour in our own limousine and was wonderful. We had 15 minutes at the new Atlantis which was almost worth the price on its own. As you can see we had a wonderful holiday for our 45th anniversary and will book with you again.

Bougainville Hotel ,Trou d'eau Douce

We have just returned from our holiday to Mauritius, I thought I would take the opportunity to praise the excellent service from your booking staff when organising this last minute holiday. ( having already had to cancel a holiday due to the Volcanic Ash Disruption ). I would particulary like to mention Chloe. I'm sure she must have been working under extreme pressure at that time but she was always very professional, efficient, enthusiastic and cheerful. If fact a role model for other staff I...
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We have just returned from our holiday to Mauritius, I thought I would take the opportunity to praise the excellent service from your booking staff when organising this last minute holiday. ( having already had to cancel a holiday due to the Volcanic Ash Disruption ). I would particulary like to mention Chloe. I'm sure she must have been working under extreme pressure at that time but she was always very professional, efficient, enthusiastic and cheerful. If fact a role model for other staff I should say. I wish I dealt with more like her when trying to arrange things by telephone.

Silver Beach ,Trou d'eau Douce

Sirs, just thought we should let you know that our recent holiday to Mauritius was an outstanding success!! We stayed st the Silver Beach Hotel. Everything was better than expected. Please feel free to use our comments as an endorsement for your company.

Silver Beach ,Trou d'eau Douce

Dear Mercury Direct, We have just returned for a holiday to Mauritius and Dubai. The one advertised in the Daily Mail. It is rare these days to be able to congratulate people for good service and a job well done but in this case I would like to thank Mercury Direct and everybody associated with trip and the accommodation for providing just that. The Silver Beach Hotel was excellent and in particular the food was outstanding. Airport transfers were on time, comfortable and efficient. The...
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Dear Mercury Direct, We have just returned for a holiday to Mauritius and Dubai. The one advertised in the Daily Mail. It is rare these days to be able to congratulate people for good service and a job well done but in this case I would like to thank Mercury Direct and everybody associated with trip and the accommodation for providing just that. The Silver Beach Hotel was excellent and in particular the food was outstanding. Airport transfers were on time, comfortable and efficient. The representative in Mauritius was most helpful. In terms of value for money I cannot fault your service. Thank you again. Yours faithfully

Silver Beach ,Trou d'eau Douce

I would like to thank you for a lovely holiday we had to Mauritius departing the 21 June we had a 2 day stay in Dubai where all the transfers were fantastic and very efficient. 10 days at the brilliant Silver Beach and another 2 day stay in Dubai at the Rydges Plaza on the way back. We all felt it was the only way to do a long haul and we will do that journey via Dubai again anytime.

Silver Beach ,Trou d'eau Douce

Just back after 10 days at the Silver Beach hotel in Mauritius and 3 days at the Metropolitan palace Hotel in Dubai. Both hotels were wonderful the whole holiday an experience to remember. All the transfers went smoothly and we would like to congratulate your company on the superb arrangements.