Malta Testimonials

Dear Mercury Direct,

We have just returned home after spending twenty eight days at the Qawra Palace Hotel, Malta.

Before we went we wrote to you regarding our fears caused by some of the comments posted on the internet about the Hotel. Some very scathing indeed.

Our experience was that, even though the Hotel is old, it was kept exceptionally clean, the staff in the dinning areas, the reception and in the house keeping department were all efficient and friendly and helpful. The food was good, varied and plentiful, and the day time activates arranged by the Hotel and the entertainment put on at night was excellent and catered for all tastes and we certainly had no complaints at all.

The reason for this letter if that if the comments on the internet had had any substance, we would have certainly complained to you. So we felt in fairness we had to write and say how much we enjoyed our holiday at the Qawra Palace. Incidentally we have stayed two previous Januarys, with Mercury at the Agapinor, Cyprus and the Atlantico aparthotel near Albufeira both of which we have been more than happy with, but on balance taking everything in to account, we think the Qawra Palace hotel comes out on top. Also, thank you for your speedy and reassuring reply to our original letter.

Yours Sincerely

Mr & Mrs Hendy
Dorest.

August 2007

Thank you for the unrivalled service experienced on the recent Malta trip which was our very great pleasure.

Mr Trayhorne, Devon.